Last updated: {DATE}
This Privacy Policy describes how {ORGANIZATION NAME} processes personal data when you use {WEBSITE DOMAIN/URL}, in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable Bulgarian legislation.
This Policy applies to all visitors and users of the website. If you have any questions, you may contact us at: {CONTACT EMAIL}.
Controller: {ORGANIZATION NAME}
Address: {ADDRESS}
Email: {EMAIL}
Phone: {PHONE}
Depending on how you use the website, we may process the following categories of personal data:
First and last name
Email address
Phone number
Content of messages sent via contact forms
Technical data (IP address, browser type, device – in aggregated and/or anonymized form)
Accessibility settings and user preferences
Cookie consent choices
The website does not collect special categories of personal data within the meaning of Article 9 of the GDPR, unless explicitly stated and required by law.
Responding to inquiries submitted via contact forms
Providing requested information or services
Ensuring the proper functioning and security of the website
Saving user settings and preferences
Analyzing website traffic and improving the website (only with consent)
Compliance with legal obligations
Personal data is processed on the following legal bases:
Consent – when you submit an inquiry or allow the use of analytics cookies
Legitimate interest – for website security, technical maintenance, and functionality
Legal obligation – where processing is required by applicable law
Where processing is based on consent, you have the right to withdraw it at any time.
The website uses cookies and similar technologies to ensure functionality, analyze traffic, and store user preferences.
Detailed information about the cookies used, their purposes, and how to manage them can be found in the Cookie Policy .
Your personal data may be disclosed only to:
Hosting and IT support providers
Analytics service providers (e.g. Google)
Email service providers
Public authorities, where required by law
All recipients process personal data in compliance with GDPR and under appropriate contractual and technical safeguards.
Some service providers may process data outside the European Union. In such cases, appropriate safeguards are applied in accordance with GDPR requirements.
Contact inquiries – up to 12 months
Analytics data – according to the policies of the relevant provider
Cookie preferences – up to 180 days
Data required by law – for the statutory retention period
Under the GDPR, you have the following rights:
Right of access to your personal data
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to object
Right to data portability
Right to withdraw consent
Right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP)
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or unlawful processing.
This Privacy Policy may be updated due to changes in the technologies used or applicable legislation. The current version will always be published on this website.
